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Having been burned by internet orders before, I was a bit reluctant to order from Master Tanning Inc. It turns out that my fears were completely unfounded. Our tanning canopy arrived 3 days after we placed the order (1 day earlier than promised). The unit was completely intact, well packaged, and undamaged. I truly appreciate the level of high quality customer service, that I have seen to date from Master Tanning Inc. We will certainly continue to purchase products from Master Tanning Inc, and will recommend your store to all of our friends!

Chris , Florida

Master Tanning Inc, DBA Wolfftanningbed.com BBB Rating: A

What are BBB ratings and why should I care?

The BBB serves as an impartial judge that helps determine which companies have the best relationships with their customers, and are the best to do business with.

Here is how the BBB determines its ratings.

BBB assigns ratings by evaluating businesses in the following categories:

  • BBB experience with the industry in which the business operates
  • The business' length of time in operation
  • Whether BBB has information that the business does not have required competency license
  • Any known government actions against the business that are related to marketplace activities
  • Any advertising issues found by BBB
  • The number of complaints received by BBB from the business’ customers
  • The number of complaints received by BBB from the business’ customers that are of a serious nature
  • Whether the business has responded to complaints received by BBB
  • Whether complaints have been resolved in a timely manner or the business has demonstrated it made a good faith effort to resolve them
  • Business’ overall complaint history with BBB
  • Whether the business has failed to resolve the underlying cause(s) of a pattern of complaints
  • Whether the business has honored any commitments to BBB to arbitrate or mediate disputes and comply with arbitrator decisions and mediated settlements
  • Whether BBB has sufficient background information and clear understanding of business
  • Whether the business is a BBB Accredited Business
  • Whether BBB Accreditation was revoked because the business failed to comply with agreed BBB standards

Ratings are determined by a proprietary formula that represents BBB’s opinion as to (1) the importance of each category, and (2) the appropriate score given to the business for each category.

BBB assigns grades from A to F with pluses and minuses. A+ is the highest grade and F is the lowest. The grade represents BBB’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filled with BBB.



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